This morning after I got up, I found a knot in the stainless steel chain on the miraculous medal I wore around my neck. That was somewhat unexpected and a mystery. And it took me quite a few minutes to untangle the knot. I saw that the Lord was teaching me a lesson here. You see, I'd been bothered by this problem. I bought something online and it didn't work out. So I requested to return the item, and the company issued me a return label and would deduct the return shipping cost from the refund amount later. That sounded fair enough until I noticed that the return label was marked 2ND DAY AIR. That would cost a lot more than regular no-rush shipping. It seemed that they were trying to make more money from my return. I emailed them to inquired about this, but received no response for days. I began to believe that I was right—another unpleasant issue now to deal with. I finally phoned them earlier today and was told not to be concerned about that, for the standard charge on my kind of return was fixed at $12. So it's a matter of bad communication. The lesson of the knot in the chain is that unexpected problems happen and we must not project the worst so that we may remain unperturbed. Then deal with each problem patiently to arrive at a resolution.
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